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How can I place an order?You can easily place an order through our website by adding products to your cart and following the checkout process. If you encounter any issues, our customer support team is here to assist you.
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Do you offer international shipping?Yes, we ship internationally to many countries. Shipping fees and delivery times may vary, so please review the shipping information during checkout.
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What are your shipping options and delivery times?We offer various shipping options, and delivery times depend on your location and chosen shipping method. You can find detailed information during the checkout process.
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What is your return and exchange policy?We have a hassle-free return and exchange policy. If you're not satisfied with your purchase, please refer to our Returns & Exchanges page for detailed instructions and eligibility.
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Tell me more about your jewelry collection.Our jewelry collection features exquisite pieces inspired by Balinese artistry and culture. From necklaces to earrings, each piece is designed to capture the spirit of Bali.
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What materials are used in your jewelry?We use a variety of materials, including sterling silver, semi-precious gemstones, and natural elements, to create our jewelry pieces. Each piece is carefully crafted for quality and beauty.
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How can I stay connected with the Bali Scrub Club community?You can join our newsletter to receive updates, exclusive offers, and insights into mindful living. Follow us on social media to be a part of our community and connect with fellow mindful enthusiasts.
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Are your packaging materials sustainable?Yes, we prioritize sustainability. Our packaging is made from eco-friendly materials that are either biodegradable or recyclable.
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What is Bali Scrub Club?Bali Scrub Club is a lifestyle brand inspired by the beauty and tranquility of Bali. We offer a curated selection of natural skincare products, resort wear, beachwear, bags, and jewelry that capture the essence of the Balinese way of life.
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How can I initiate a return or exchange?To initiate a return or exchange, please contact our customer support team, and they will guide you through the process.
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Are your products really made in Bali?Yes, our products are proudly handcrafted in Bali using locally sourced and sustainable ingredients. We aim to capture the authentic spirit of Bali in every product.
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What if I have a question that's not answered here?Feel free to reach out to our customer support team via info@baliscrubclub.com or via the contact form. We're here to assist you on your journey to mindful living and radiant self-care.
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Are your products cruelty-free?Absolutely. None of our products are tested on animals. We are dedicated to cruelty-free practices.
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What makes Bali Scrub Club different from other skincare brands?Our focus goes beyond skincare – we believe in holistic well-being. Our products are designed to provide not only effective skincare but also mindful self-care experiences that nourish your body, mind, and soul.
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Is Bali Scrub Club a sustainable brand?Yes, sustainability is at the core of our brand. We use natural ingredients in our skincare products, and our clothing is crafted from eco-friendly materials. We are committed to ethical and sustainable practices.
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What is the Bali-inspired philosophy behind your brand?Our philosophy is rooted in the Balinese way of life, which emphasizes mindfulness, connection with nature, and self-care rituals. We aim to bring the tranquility and beauty of Bali into your daily routine.
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Are the bags made from sustainable materials?We prioritize sustainability. Many of our bags are crafted from eco-friendly materials and designed to be durable and versatile.
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What types of bags are available at Bali Scrub Club?Our bag collection includes a variety of styles, such as totes, clutches, crossbody bags. Each bag is designed with Bali's craftsmanship and natural beauty in mind.
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